NeuraGeek uses student data to run the platform, personalize study support, protect accounts, and improve learning quality. We do not sell personal data.
We collect account details you provide, education preferences, platform usage, device data, payment metadata, and messages or uploads you choose to send to the AI tutor.
We use information to provide tutoring, save progress, personalize practice, process payments, detect abuse, send important updates, and improve product quality.
Prompts, answers, files and practice activity may be processed to generate responses, grading, summaries and recommendations. Students should avoid submitting unnecessary personal information in prompts.
We share data only with service providers needed to operate NeuraGeek, such as hosting, analytics, payment processing, support and security systems. Apart from the advertising measurement described below, these providers are not allowed to use your data for their own purposes.
We use cookies to keep you signed in, hold your session, process payments, measure how NeuraGeek is used and measure our advertising. Most browsers let you block or delete cookies in their settings, though blocking the essential ones will stop sign-in and payments working. You can also contact us to ask us to stop using your data for advertising measurement.
We advertise NeuraGeek on Meta (Facebook and Instagram) and use the Meta Pixel and Meta Conversions API, alongside Google Analytics, to see which ads lead to signups and subscriptions. These tools receive the pages you visit and whether you signed up or purchased, with the plan and amount. Your email address is only ever sent to Meta as an irreversible cryptographic hash so it can be matched without being readable, and we never send your name, school or study content. Meta may use this activity to measure and target ads; you can limit that in your Meta ad preferences.
We use reasonable technical and organizational safeguards including authenticated access, encrypted transport, access controls and monitoring. No online service can guarantee perfect security, but we design for protection by default.
You can request access, correction, deletion or account closure by contacting support. Some records may be retained when required for security, fraud prevention, billing, legal compliance or dispute resolution.
No. NeuraGeek does not sell personal data to anyone, at any price. We are committed to protecting student privacy, and data is only ever used to run the platform and improve how well it teaches you.
Yes. Contact support and we will process your deletion request, subject to records we must retain for legal, security or billing reasons. You will get confirmation once the account and its study data have been removed.
Yes. Progress, mistakes and selected subjects help NeuraGeek recommend better study actions. That is what lets the platform bring a weak topic back to you instead of waiting for you to remember it.
